TERMS OF SERVICE

Updated July 2025

Kacy Shea Nutrition is a private health coaching practice offering educational and strategic guidance in the areas of nutrition, lifestyle, nervous system regulation, and functional health. Services are not intended to replace medical advice, diagnosis, or treatment by a licensed healthcare provider.

OVERVIEW

This site and any associated services are operated by Kacy Shea Nutrition. Throughout the site and service experience, the terms “we,” “us,” and “our” refer to Kacy Shea Nutrition. By accessing this site, purchasing a service, or engaging in any coaching or consulting sessions, you agree to the following Terms of Service (“Terms”), our Privacy Policy, and the Cancellation Policy as outlined.

These Terms apply to all users and clients, including but not limited to browsers, purchasers, and those accessing educational or coaching content.

We reserve the right to update these Terms at any time. Continued use of the site or services constitutes acceptance of any revisions.

SECTION 1 – SERVICE SCOPE

Kacy Shea Nutrition provides holistic coaching and educational support rooted in nutrition, nervous system regulation, and functional wellness. Services include but are not limited to:

  • 1:1 virtual coaching sessions

  • Educational recommendations

  • Review and interpretation of client-supplied lab work

  • Protocol development using food, supplements, and lifestyle shifts

Coaching is not a replacement for primary medical care, and we do not diagnose or treat medical conditions. You should consult your physician before beginning any new health-related program. No refunds will be issued on the basis of unmet medical expectations or dissatisfaction with non-medical advice.

SECTION 2 – CLIENT RESPONSIBILITY

By engaging in coaching or purchasing any service, you affirm that:

  • You are over 18 and legally able to consent

  • You understand this is not a doctor–patient relationship

  • You are fully responsible for your own health decisions

All materials and sessions are confidential and for your personal use only. Redistribution, recording, reproduction, or resale of sessions or proprietary materials is strictly prohibited.

SECTION 3 – REFUND POLICY

Due to the nature of our services, which include personalized coaching, private session access, and instant delivery of protocols and resources, all sales are final. No refunds will be issued for 1:1 coaching services, lab analysis, or subscription-based memberships.

Once enrolled, clients receive immediate value and access, making it impossible to reverse or revoke the service provided.

If you choose a payment plan, all scheduled payments are binding and non-cancelable, even if you decide to discontinue participation. Payment plan obligations remain in place regardless of usage or satisfaction.

SECTION 4 – SUBSCRIPTION & CANCELLATION POLICY

Subscription Terms:
The current coaching model is offered as a $1,000/month auto-renewing subscription. This includes:

  • Two (2) 30-minute private sessions per month

  • One lab analysis per month (if appropriate and needed)

  • Ongoing support (M–F)

Cancellation Policy:
You may cancel at any time with 30 days’ written notice to kacy@kacyshea.com. Your next billing cycle will not be charged if notice is received in time. No refunds will be provided for unused sessions or mid-cycle cancellations.

Missed or late sessions cannot be rescheduled or refunded unless communicated at least 24 hours in advance.

SECTION 5 – PRIVACY POLICY & DATA USE

All client information shared through intake forms, sessions, or emails is held in strict confidentiality and will not be shared without your consent, except as required by law. Data collected is used solely for the purpose of providing coaching services and support.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this site, within protocols, or shared via coaching is the intellectual property of Kacy Shea Nutrition. You may not reproduce, republish, distribute, or exploit any materials without explicit written permission.

SECTION 7 – CONTACT

Questions about these Terms, your subscription, or your service experience may be sent to kacy@kacyshea.com.